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OVERTIME is billed in half hour increments for time beyond the contracted finish time. 

Overtime starts at the beginning of the return trip.

 

DISCOUNTS]

​$10 per hour discount for Military, Seniors, Previous Customers and Teachers.

RATE PLANS

We bill by the hour with a decreasing rate based on the number of hours you need service, The more hours you need the cheaper the rate. We offer great airport rates.

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POLICIES

NOTICE: If you are wondering about any limo service, be assured that BPL is DOT Approved # 1793907.

We are fully insured. Our vehicles are fully inspected.

Our drivers have current physicals and proper driver's licenses.

Choose carefully. Safety begins here. 

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HOLIDAYS

• Holidays are billed at the Regular rates.

RESPONSIBILITIES    

• We are not responsible for articles, lost, stolen, damaged or left behind.

• We charge shipping and handling to mail lost items back.  

• Alcohol is not allowed if anyone is under 21 years old.

• An adult contact name and phone number will be required for jobs transporting minors.    

• Customers cannot decorate the vehicle; the chauffeur will apply decorations. 

• Passengers who ride in the front seat cannot under any circumstances consume alcohol.

• The Missouri Division of Liquor Control allows alcohol only in the back of the vehicle.  

• Smoking, Chew and Vapor ARE NOT PERMITTED.

• The presence of drugs and weapons will cause immediate termination of service and a call to the Police.  

•  We do not go to high-risk areas. We won't expose you or us to crime.

•  We don't do Pub crawls or Bachelor Parties. Too much hassle, messes and inebriation.

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ON BOARD ITEMS

•  You are welcome to bring soda, adult beverages and snacks. 

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SEATING

• Party Bus: 14 maximum.   Limousine  6-10 Maximum

      

DAMAGES

• Throwing up $250.

• The person who made the reservation is financially responsible for the damages. 

• We charge a cleanup fee of $25 if trash is not put in the trash cans.

• Repair fees are billed at be $100 per hour plus materials.

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VEHICLE SUBSTITUTION

• Burger Park Limousine reserves the right to substitute other vehicles if the one reserved becomes unavailable due to conditions beyond our control. 

• A substitute vehicle may not identical to the one reserved.

 

PAYMENTS    

• Upon receipt of the deposit or the client signature, the reservation becomes a binding contract.

• A non-refundable 33% deposit is required upon booking. 

• The balance is due the 7 days prior to the date of service.

• Service booked less than 7 days will pay the entire amount due when the booking is placed.    

• All specials and discounted services must be paid for in full at the time of booking. 

• We accept cash, charge and debit cards.

• Checks are accepted if more than 3 weeks prior to service.

• The contracted time the customer books the vehicle is our obligation. We encourage the customer to book for the least amount of time to keep the bill lower.

• We cannot guarantee overtime if we have another job scheduled.

• Time used beyond the contracted time is deemed overtime. 

• Overtime is billed in 30-minute increments.

• The job ends when we arrive at the final drop-off. The customer is given 5 minutes to remove their belongings and clean up the vehicle (to avoid the $25 cleanup Fee).

• The customer is obligated to pay overtime for delays caused by weather, traffic, passenger dalliance and other circumstances beyond our control.   

• Overtime and damages must be paid on the date of service in cash, or it will be charged to your Debit/Credit card .    

• Credit Card info will be deleted upon completion of all monies due.     

• Airport pickup delays will be charged overtime starting 1 hour after the scheduled arrival.

      If we have another commitment and cannot wait for a delayed arrival, there is no refund, and the customer will have to find              another service. The good news is that since 1892 we have never had stranded a customer.

       Airport Rates for other locations will be based on distance.

 

GRATUTIES

• Gratuties are pre collected, not pre-paid.

• We recommend 20%.

• Gratuities are paid to the chauffeur, not the company.

• This provides convenience for the customer and chauffeur.

• This helps the customer know the industry standard.

• This assures the driver that the customer has made a conditional commitment for a gratuity.      

• If you feel the chauffeur did not do the job satisfactorily, we will refund the gratuity upon review of the facts.  

• If you feel your service was excellent, we encourage to give the chauffeur an extra amount.  

    

DEADBEATS

• Refusal to pay for services rendered, overtime, cleanup or damages will result in legal action which will include collection agency fees, our actual charges and all legal fees.

• We dislike putting this language in the contract, but it is necessary because of the very few who try to weasel out of their responsibilities.

 

CANCELLATIONS   

• We are not responsible for delays caused by traffic conditions beyond the ordinary.   

• Service cancelled beyond our control will be issued a future use coupon.  

• Services cancelled for any reason 8 days or more prior to the service date will forfeit 1/3 of the total contracted amount.  

• If a personalized plate was ordered a fee of $25 will be charged for cancelled services.

• Cancellations for any reason 7 days or less prior to the service date will owe the full amount.   

• ​Service will be terminated without refund if the Vehicle, Driver, Terms are abused or if laws are broken.   

•  The decision to terminate is solely made by Burger Park Limousine    

• The entire liability of Burger Park Limousine is limited to the fees charged for your service.

 

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